HDFC Bank — Transaction alert for your TAG wallet:[protected] and request for immediate action and full refund against excess deduction and

There's one more faulty charge of Rs.145 IPO Rs.15 only on 27.09.21, snapshots attached for your reference.
PS, Total amount deducted so far Rs.445(145*3+10) against Rs.45(15*3), so pl refund excess amount of Rs.400 in my Fastag account at the earliest.

Pls look into this very serious mismanagement over Fastag-HDFC at above-mentioned toll and initiate refund excess amount deducted with immediate effect.

Hoping for earliest action and positive response from your end in subject matter.

Thanking you all in advance for best of your all sincere efforts in resolving said issues

With best wishes,
Pradip Kumar Das
On behalf of Oriental Carbon and Chemicals Ltd.
Mobile no.[protected]/[protected]
+5 photos
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HDFC Bank customer support has been notified about the posted complaint.
Oct 06, 2021
Updated by dpradip
Reminder on remainders, it's still pending since last more than two weeks now
Verified Support
Oct 07, 2021
HDFC Bank Customer Care's response
Dear Customer,

We sincerely regret the inconvenience. This is not the experience we want you to have. Your query has been shared with the concerned team for further action. Our bank official will respond to your query on or before October 11, 2021.

-Zubin
HDFC Bank Customer Assistance
Oct 16, 2021
Updated by dpradip
Reminder on remainders,
For doing the needful on priority basis to resolve customer's issues with immediate refund of excess amount deducted due to mismanagement of toll no. 6&7, KMP western peripheral expressway since last one month, snapshots attached as ready refn.

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