[Resolved]  HDFC Bank — transaction failed

Dear sir,
My mobile no is [protected]
I have transfered 5000 from rbl credit card to payzapp wallet. Money is deducted from credit card but not received in payzapp wallet.
Transaction date. 24/08/2017
I tried to call customer care but they are not responding.
I also called to rbl bank customer care but they are saying that its payzapp issue.
Please help asap.
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Sep 26, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Aug 26, 2017
HDFC Bank Customer Care's response
Dear Customer,

I request you to share your Card, date/time of transaction, city/number you called and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance
Complaint comments 

Comments

I made netbanking transaction for Rs 13139 on 17 august 2017, while transaction time status shown as transaction failed but i received message from HDFC bank as amount has been depited towards the transaction .

Netbanking Ref no:[protected]
Last two days I'm looking for amount refund but till now I did not receive any amount.
Please help us
I have a new car loan for Hdfc Bank through
I have informed 3yrs loan but we have cheat me loan process to 5yrs
Delhi branch Hdfc Bank Punjabi bagh
Cheating person Kuldeep & Amit
Kuldeep no. Is [protected]

Amit no. Is [protected]
My name is Neeraj [protected]
Plz arrange my loan process 3yrs immediately
Thanku

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