[Resolved] HDFC Bank — transaction failed / fraudulent charge | |||||
A charge of rs.6645.50 on my credit card number has said to be a failed transaction with shopper stop merchant on 30/07/2017 @ 19:32:13 However i have been charged for the same on my credit card. When i contacted the bank they told that this transaction is successfully completed, however merchant shopper stop says it's failed and they have given the failed transaction receipt.. Please assist. Was this information helpful? | |||||
Sep 11, 2017 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Aug 01, 2017 reena reddy's response Sir pleasegive permission to close my personal loan with acc no 46031753Thanking you Regards Y Catherine Verified Support Aug 07, 2017 HDFC Bank Customer Care's response Dear Customer, I request you to share your complete concern, card, transaction and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better. -Anay HDFC Bank Customer Assistance Verified Support Aug 07, 2017 HDFC Bank Customer Care's response Dear Customer, We have taken note of your comments expressed and you may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. For any further clarifications, You may write to us at: [protected]@hdfcbank.com and we shall assist you. The reference number for this interaction is [protected]. -Anay HDFC Bank Customer Assistance | |||||
3 Comments | |||||
Comments
I am a HDFC bank account holder . The bank has auto debited Rs. 318/month- from my Account as for the Atal Pension Yojna without my concern. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount.
Name :- Yogesh singh
Phone:-[protected]
Name :- Yogesh singh
Phone:-[protected]
Today (31 Jul. 17) 1.16PM received a call from +91- [protected] number and mentioned his name Rahul from HDFC Finance! Asking strange questions like another bank details etc.
Please confirm is this number belonging to HDFC Finance?
Please confirm is this number belonging to HDFC Finance?
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+91 22 6160 6161
+91 22 2498 8484
Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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Pls close my personal loan
I have taken personal loan four months back with acc no 46031753 but I want to close my personal loan for applying car top up loan so this personal loan is reflecting please kindly close my personal loan so that I can apply for car top up loan
Thanking you
Regards
Y Catherine