[Resolved] Hdfc Bank — transaction had failed but money has deducted

 
1 Review
 Malyadri Amudalapalli on Jan 3, 2018
Hi,

My self malyadri amudalapalli. A/c no:[protected].

On[protected], i've performed a transaction using hdfc debit card in irctc website. After performing the payment i got a pop-up saying server error and the transaction has failed but the transaction amount rs.335 has been deducted from account. Could you please help in refunding the money.

Thanks,
Malyadri
Complaint marked as Resolved Feb 7, 2018

Complaint Status


[Jan 03, 2018] HDFC Bank customer support has been notified about the posted complaint.
Verified Support
HDFC Bank Customer Care's response, Jan 06, 2018
Dear Customer,

The disputed transaction has been reversed to your account. Please check your account statement online through net banking for further details.

-Bejoy
HDFC Bank Customer Assistance
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    Hdfc Bank - transaction had failed but money has deducted