[Resolved]  HDFC Bank — transaction had failed but money has deducted

Hi,

My self malyadri amudalapalli. A/c no:[protected].

On[protected], i've performed a transaction using hdfc debit card in irctc website. After performing the payment i got a pop-up saying server error and the transaction has failed but the transaction amount rs.335 has been deducted from account. Could you please help in refunding the money.

Thanks,
Malyadri
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Feb 7, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jan 06, 2018
HDFC Bank Customer Care's response
Dear Customer,

The disputed transaction has been reversed to your account. Please check your account statement online through net banking for further details.

-Bejoy
HDFC Bank Customer Assistance
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