[Resolved] HDFC Bank — Transaction not completed

Kathiresan S

from Chennai, Tamil Nadu

Address:	600042
Website:	www.hdfcbank.com

I have transferred an amount from my hdfc account to my brother account(canarabank). Money debited from my account on September 29th, 2016 itself. But still it is not credited into his account. If transaction failed, it should be refunded in 2 to 3 days. But still we did not get that money.

Reference Number: IMPS-P2A[protected]
Amount: 2000 /-
Transaction date: 29 Sept, 2016

I am facing this problem frequently. Please take some actions on it and do needful.

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Nov 17, 2016

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 17, 2016

HDFC Bank Customer Care's response Dear Customer,

We regret for the inconvenience caused.

Kindly write to us at [protected]@hdfcbank.com with your customer ID/account number, date and time of transaction details along with the registered contact details.

Please mention the reference Id TTU[protected] in the subject line and the concerned department will assist you.

-Natasha
HDFC Bank Customer Assistance