HDFC Bank — Twice amount debit and not refunded till yet

I have booked the ticket on the IRCTC website and paid the amount of Rs 730/- while using HDFC Net Banking

However, twice the amount debit ..Also, i coordinate with irctc they confirmed to me that they have not received the twice payment.

I tried to coordinate with the customer care team of HDFC bank, but always it is got disconnected after putting on hold.

PFB of screenshot with payment details,

HDFC Bank account -[protected]

My contact number-[protected]

Registered contact number -[protected]
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HDFC Bank customer support has been notified about the posted complaint.
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Dear Customer,

We sincerely regret the inconvenience caused to you. We understand that you have raised your concerns at HDFC Bank to vide Reference Number HBL=[protected] and you will receive a response by April 17, 2021. Looking forward to your patience and cooperation in the interim.

-Zubin
HDFC Bank Customer Assistance.

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