HDFC Bank — Unauthorised debit of charges from debit card

A charge of ₹1899 was charged from my debit card to oneassist which i haven't authorised. How can hdfc bank allow a transaction which is made without my consent and knowledge from my debit card. When i spoke to customer service, they asked me to talk to oneassist customer service where as hdfc has allowed the transaction.

I would like to file a complaint regarding the same.

Thanks,
Venkat rao j
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Dear Venkata,
We regret the inconvenience caused. Kindly share your Membership Details or registered contact number and other details requested on this link: http://survey.webengage.com/ws/~1qq44ps and we will look into this - Nitesh, Team OneAssist.

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