[Resolved]  HDFC Bank — Unauthorized automatic debit payment (Rs 1264) from my account

Address:New Delhi, Delhi, 110059
Website:www.hdfcbank.com

Dear Sir/Madam

The bank carried out my automatic debit payment (for billing of Tata DOCOMO CDMA postpaid Mb. No. [protected], Account No[protected] from my account on 27th Feb 2017 even though i had deleted Biller from my HDFC net banking on 20th Feb 2017 and found no pending biller notification.

After complaint HDFC customer care center which ref no. is DELC[protected], they did not resolve my complaint and told me to contact Biller for the refund.

Plz take all necessary action in this matter.
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Apr 7, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Mar 04, 2017
HDFC Bank Customer Care's response
Dear Customer,

We understand our branch official Mr. Surbhi has contacted you and addressed your issues relating to Bill payment.

-Anay
HDFC Bank Customer Assistance
Complaint comments 

Comments

Transfer fails everyrime ..says option of transferring not available on credit card ..used to work till Feb

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