[Resolved] HDFC Bank — Unauthorized deactivation of one assist services | |||||
I have just opted for a hdfc credit card and without any activation or opting for the one assist services, a fee of 1299 was deducted from my credit card ending 6455 on 30/5/2017 and 2/6/17 received a message saying the amount will be deducted in 3 emi with 1.5% roi.. So i would like to deactivate the services as i am in no need of it.. Membership id 2158207. Was this information helpful? | |||||
Aug 9, 2021 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. | |||||
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+91 22 2498 8484
Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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Greetings from OneAssist...!
We deeply regret for the inconvenience caused to you.
As per your request, we have cancelled your plan vide service request No. 2083482.
The refund will be processed in bank/card account from which the amount has been debited. It takes 7 to 8 working days for the refund to reflect in your bank/card account.
Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].
Regards,
Deepika
Team OneAssist