HDFC Bank — Unauthorized plan against my credit card | |
I'm using HDFC CREDIT CARD SINCE LAST 2 YEAR CARD NUMBER ENDING with 8**4.My account is activated with ONE ASSIST MFEE and charged Amount 1399 Rs just now with out my knowledge. I want to cancel the unauthorized plan against my Card, and also credit my money in my credit card which you have deducted in my credit card account. Also this is unfair that you cannot deduct the amount from the credit card without prior notice through call/message. And HDFC Bank also has to recheck this issue with the Auto Payment modes. This is the 2nd year I'm requesting again for the cancellation of this ONE ASSIST plan. Please kindly take a notice and CANCEL the plan and repay my amount Rs.1399 as soon as possible. So request you to please cancel this activation against my credit card, and refund my money also. Plz arrange a call for me... Regards Rais Ahmad Dar Was this information helpful? | |
HDFC Bank customer support has been notified about the posted complaint. | |
2 Comments | |
Comments
Dear Rais Ahmad Dar,
We regret the inconvenience caused to you. That's not the experience we want for you. Please provide your details via this link http://survey.webengage.com/ws/~1qq44ps and add your Membership ID and our team shall connect with you to discuss further and try to provide a resolution- Prachi, Team OneAssist
We regret the inconvenience caused to you. That's not the experience we want for you. Please provide your details via this link http://survey.webengage.com/ws/~1qq44ps and add your Membership ID and our team shall connect with you to discuss further and try to provide a resolution- Prachi, Team OneAssist
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We regret the inconvenience caused to you. That's not the experience we want for you. Please provide your details via this link http://survey.webengage.com/ws/~1qq44ps and add your Membership ID and our team shall connect with you to discuss further and try to provide a resolution- Prachi, Team OneAssist