[Resolved]  HDFC Bank — unauthorized transaction

I have received a message about something customer mandate reference from hdfc bank.

Sms received on 12/19/18
Dear customer mandate reference no: hdfc[protected] issued to kotak mahindra bank ltd with value rs. 63364.00 and frequency mnth is received today for processing.

Sms received on 12/20/18
Ach debit mandate registered for rs. 63364 /- in a/c no. Xxxxxxxxx08903 for kotak mahindra bank ltd with umrn no. Hdfc[protected].

Please help!!!
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Jan 22, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Dec 22, 2018
HDFC Bank Customer Care's response
Dear Customer,

In case you haven't requested for ECS, kindly visit the nearest HDFC Bank Branch and submit a request for the closure. Alternatively, you may write to us [protected]@hdfcbank.com from your registered email ID for further assistance.

-Nadia
HDFC Bank Customer Assistance
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