[Resolved] HDFC Bank — Undue deduction of Depository Charge | |||
I had a salary account in HDFC since November 2010. I was offered a Demat Account as well and assured that it is completely free of charge and will be chargeable only i[censored]sed for trading. Thereafter I have been using my HDFC salary account till September 2012 after which I left my then organisation and went abroad. The salary account thus got converted to a normal savings account. Now yesterday on 15th Jan 2014 there has been a deduction of 842.70 from my account mentioning "Depository charge for Dec 13th". But I have never used or logged in with my demat account since 2010 when it was opened. I was also not charged any depository fee for this account prior to this incident. Then how this undue deduction of money was done without any prior intimation. I was fully assured that the demat account doesn't have any charge and was hence coaxed into opening one. So, this sudden deduction is completely unacceptable. Look into the issue at the earliest and revert my money back to me as it is hard earned money. Please revert back to me at sampi.[protected]@gmail.com with Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
Hi i am using the HDFC salary account + Demat Account as well, i been getting charged for every month Depository Charge of Rs29.56 in the time of a/c opening the Executive said there is no charges accept the brokerage fee. Please check if they charging like for on my each transaction then what is the point of trading with out profit of my hard earned money. Revert back to me on my email [protected]@yahoo.com
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Regret the unpleasant interactions you had with the bank. I request you to write to us at [protected]@hdfcbank.com from your registered email address with your account and contact details, details of the charges along with reference ID TTU[protected] int the subject line. Will check and get back to you.
Anay
HDFC Bank Customer Assistance