[Resolved] HDFC Bank — Unique customer ID cannot be located

saleka

from Hyderabad, Telangana

Address:	500020
Website:	netbanking.hdfcbank.com

I had an hdfc salary account 3 yrs back which is no longer in use, i had opened another account thinking that the previous one was deactivated,

All the previous docs were thrown so i dont have the old customer id

When i tried to do netbanking using the new customer id of new accounts, i was able to register, however it says that there are no accounts linked to this customer id.

That means the new account and debit card was linked to the old customer id.
What to do??? Nobody answers the calls as well
Old acc no. Is: [protected]
Email: [protected]@yahoo.com

Send my old customer id or "unique customer id" as soon as possible

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Nov 21, 2016

Complaint marked as Resolved

Call was finally connected after 2 hours and wasting more than Rs.100 for the calls. However, it was resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 24, 2016

HDFC Bank Customer Care's response Dear Customer,

We understand that our official Mr. Krishna Prasad contacted you to address the issue.

-Bejoy
HDFC Bank Customer Assistance