[Resolved] HDFC Bank — unnecessary charges on credit card

[Resolved] HDFC Bank — unnecessary charges on credit card

R ramana12345

Hi, i got a call from hdfc agent to apply for a hdfc credit card. I have applied credit card and i have received the card with the limit of 48000. I have made transacation 48000. I thought this is normal credit card like other banks. But it is automatically converted to emi with out information. I didn't get a call from bank. Without permission it is converted to emi. Who will pay emi amount bank has to pay emi amount. This is not fair with out informing to customer amount has been converted to emi. I didn't get any message also for this emi conversion. Please look into it please do the needful. [protected] [protected]@gmail.com Was this information helpful? No (0) Yes (0)
Mar 27, 2020 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Feb 25, 2020 HDFC Bank Customer Care's response Dear Customer, We wish to inform you that as per the product feature, •All transactions of ₹10, 000 and above will be auto converted to EasyEMI for 9 months (Processing Fee of ₹99 + GST and ROI of 1.67% per month will be levied). Please visit the following link for further clarification. http://bit.ly/2HRM87d -Nadia HDFC Bank Customer Assistance
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Alokik garg

Google pay ke dwara ek payment ki thi joh glt ho gyi h mere vastav nahi ka tha aur glti se hdfc se ho gya jo ki amount 400 hai aur uska utr no.Your a/c no. XXXXXXXX0998 is debited for Rs. 400.00 on[protected]:42:01 (UPI Ref no[protected]. Ye amount mujhe cancel karwani thi agar aap isse wapis kr sake toh aapki ati mehrbani hogi dhnyawad