HDFC Bank — Unresponsiveness and non clarity on SIP

Address:	Indore, Madhya Pradesh, 452012
Website:	www.hdfcbank.com

Dear sir,
I have invested in sip 10, 000.00 per month through hdfc rau branch indore a few months back. I am new to this investment but was assured that all support will be extended. I was told to invest 5000/ in hdfc prudential and another 5000/ in icici prudential fund. Since then i have been facing problems of no response to my querries.
I got messages that my application was rejected after a month, when i checked with the bank they had no idea, later they called me to the bank and said it was signature mismatch. I submitted fresh forms.
Yesterday when i checked with hdfc mutual fund helpline they told me they are receiving only 4000/ pm from my account whereas i was told that 5000/ will be debited.
I was trying to call the bank but was told all of them are in a meeting. Then i called the number which was provided by hdfc rau saying he is the right person, and when i called him he said he has no idea all he does is open dmat accounts. [protected] name sharukh khan.
I was told that all investment will be done under hdfc prudential fund but there is no investment seen under this fund.
I have given nominations but my statement of accounts have no nominations.
Everytime i call hdfc rau branch they say someone will get back.

These are the people who misguided me atul porwal [protected]
Ashish [protected] and its just not possible to get thru the manager. He is more than pm of india.
All i require is some one to help me understand atleast once about my investments.
The second fund icici prudential again invested thru the above bank has a unique problem the psw, combination of name and dob is not valid.
Please help

Veena chhibber customer id no 22711580 hdfc rau indore