[Resolved] HDFC Bank — Unsolicited calls

Percy Billimoria

from Pune, Maharashtra

Address:	Mumbai City, Maharashtra, 400036
Website:	HDFC Standard Life Insurance Co. Ltd.

Tele callers from the co called our residential number, very rudely stating that they are calling from i. t. dept & sought my cell no. from my mother who is a senior citizen in the mid afternoon when she was resting.

Incident at mumbai on 6th july 2016

Initially she refused nevertheless they persisted by making a number of calls & then claiming that there is an it issue

When i received the call on my cell i was livid & regret that i used inappropriate language.

This infurated the guy at the other end & he thereafter must have called me more than 10 times & when i took the number he has the audacity to tell that we will continue to call & how dare i used inappropriate language.

Has hdfc recruited goons instead of tele callers?

Was this information helpful?

No (0)

Yes (0)

Aug 6, 2021

Complaint marked as Resolved

HDFC Life customer support has been notified about the posted complaint.

Related HDFC Bank reviews

View all 32728 HDFC Bank Reviews

Comments

HDFC Life Customer Care

from Chennai, Tamil Nadu

Hi Percy, thank you highlighting this matter to us. We wish to inform you that we have also received reports of such unsolicited calls made and emails sent to our policy holders by vested individuals, in the name of HDFC Life. We apologise for any inconvenience caused on account of the unsolicited communication received by you. We would like to assure you that HDFC Life does not indulge in any such unethical practices to solicit business. We would request you to kindly write to us at [protected]@hdfclife.com giving details of the exact conversation that was had with the callers and if possible also provide us the contact numbers from which you got the calls to investigate further. Also, we request you to register your mobile number in the National Do Not Call (NDNC) list by logging onto www.ndnc.in to avoid receiving any such promotional calls from us in future. Thank you - Ameiya. HDFC Life