HDFC Bank — vivo s1 - 10 % cashback not received even after 90 days completed

Address:560067

Hi

I have purchased vivo s1 mobile phone at reliance digital, phoenix market city mall, hoodi, whitefield road, bangalore, which had the eligibility of 10% cashback to be received after 90 days, but not yet received after completion.

Purchase date # 24th november 2019
Payment referecen #[protected]
Tax invoice # [protected]

This is not at all expected from hdfc
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HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Mar 01, 2020
HDFC Bank Customer Care's response
Dear Customer,

I understand the inconvenience. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance
Mar 01, 2020
Updated by sunlake
Hi

Through this link, I'm not understanding on what to fill in "reference Number" and "Complaint" type. Please let me know what I should fill here ??
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