[Resolved] HDFC Bank — wallet I'd not received

Chandrakala78

from Bengaluru, Karnataka

Address:

No 49,, 8th B main, koramangala 4th C block, Opposite Road to Axis and allahabad bank, 560034

My hdfc fastag order number is 2936 dated 08/11/2019.
I have received the fastag through post on 11.11.2019 rfid is [protected] but still have not received any wallet id number or welcome email from hdfc.
How can i recharge and activate my fastag account without the wallet id or login details. From past 2 days now. The toll free number[protected] is always not reachable. Please help

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Dec 18, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 14, 2019

HDFC Bank Customer Care's response Dear Customer,

Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

-Bejoy
HDFC Bank Customer Assistance

Verified Support

Nov 14, 2019

HDFC Bank Customer Care's response Dear Customer,

Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

-Bejoy
HDFC Bank Customer Assistance