[Resolved] HDFC Bank — we have already paid my credit card amount | |||
Respected sir/madam My name is POLISETTY VENKATA PAVANI MY customer ID is [protected] my email IS---goldngold.[protected]@gmail.com Sir we had already paid of my credit card amount of rs 14600 at 1 day before At 7th date of this month My card no is ( [protected] ) it is a link in card At every month we had paying payment by AUTO PAY FROM MY SAVINGS ACCOUNT TO MY CREDIT CARD WE DEPOSITED 14600 to my savings account at the 7th date of this month But recently we received a SMS of returned of my credit card autopay payment reject by SMS as below ---( AUTOPAY FOR TOTAL AMOUNT DUE OF RS.14599 RETURNED DUE TO INSUFFICIENT FUND. ) But why sir we had paid 1 day before But how it was returned Please check my credit card statement & savings account statement & give reply ASAP IAM SENDING SMS AS WHAT WE HAVE RECEIVED Payment received Sms== ( DEAR CARDMEMBER, PAYMENT OF Rs. 14600.00 RECEIVED TOWARDS YOUR CREDIT CARD ENDING 8464 THROUGH Cash ON 7-3-2019.YOUR AVAILABLE LIMIT IS RS. 40000.00. ) PLEASE DO NEEDFUL TO US THANKS U SIR/MADAM P.VENKATA PAVANI [protected]/[protected] Was this information helpful? | |||
Apr 16, 2019 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Mar 15, 2019 HDFC Bank Customer Care's response Dear Customer, We wish to inform that we had attempted to claim Rs.14, 599.00 from your savings account and the same was returned due to insufficient funds. As you may be aware, any payment returned would attract a payment return charge. In view of the same, the autopay return fee has been levied. We request you to maintain sufficient balance in your bank account henceforth to enable us to carry out your instruction effectively and to avoid levy of autopay return charges on your card account. We are in receipt of your alternate payment of Rs.14, 600.00 on 08/03/2019. You may refer to the below link for details of the same. https://bit.ly/2k7MGwQ. -Zubin Customer Assistance. | |||
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