[Resolved] HDFC Bank — Withdrawal 5000 rupees using ICICI bank ATM using HDFC ATM card | |||
Withdrawal 5000 rupees using ICICI bank ATM using HDFC ATM card, but got only 4600 rupees, in between 500 rupees notes got 100 rupees note, immediately contacted security guard of icici ATM, he has given mobile number of icici bank, called to that number, he told me that the money will automatically refunded in 48 hours, but not credited, again call to that person, he told me to contact HDFC bank only, then raised a complaint to HDFC bank, complaint number is 810296, after 10 days again called to HDFC no response. Again telling to contact icici bank, playing with each other without giving my money back. Also HDFC customer care people telling that my transaction is correct one because they got this statement from icici bank, I need one clarification from icici bank, how can you people can tell the transaction is proper and I got my full amount from atm, have you checked the CC CAMERA VISUALS PRESENT IN THE ATM, first check that, without doing that how can you know whether I got 100 rupees note in place of 500 rupees note. need my money back as soon as possible. Both HDFC and ICICI bank people not responding for my questions and telling any thing about complaint and when can they credit my bank to my account. " HDFC customer care people suggesting to raise a complaint in consumer forum. ICICI bank ATM details: Date of withdrawal:[protected] – 11:57:42 ATM ID: 80YSTERSHIMANSHURPARTM Location: Bangalore My Mobile Number: [protected] Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
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