[Resolved]  HDFC Bank — withdrawal amount of rs.11600/- from idbi bank atm hathras while i was available at me home town i. e. aligarh

Address:

Aligarh, Uttar Pradesh, 202001

Dear sir/ma, am,

I have a saving account (Account no - [protected]) with your bank. There was two transaction done from my atm card in idbi bank atm hathras on 02nd aug’17 of rs.10000/- (Ref no[protected] & rs. 1600/- (Ref no[protected]. I have not done any transaction of these amount in hathras. When transaction was done, i was availbale at my aligarh office & have kept my atm card. I never shared my atm password with anyone.

My home location is aligarh, i live in aligarh, how can i withdraw in hathras. I have recieved one message from hdfc bank i. E. Rs.1600.00 was withdrawn using your hdfc bank card ending 5824 on[protected]:10:08:01 at idbi chaman market.

I have escalated this issue into my nearest branch masoodabad aligarh where mr. Faizan rehman (Branch manager) & his represntative mr. Varun bansal has raised the complaint. Complaint no of both transaction is 1370586 & 1370580 of rs. 1600/- & rs.10000/- respectively.

Would request you please look into the issue & refund my amount of rs. 11600/- into my account.