[Resolved] HDFC Bank — without customer approval - converted the amount into emi - making fool of customers | |
I called customer care today (8th jan 2019) @6pm and enquring about smart emi payment, then he told me to enter the card exp date for verification so i have entered then he immediately processed. Am telling him like "i am just inquiring don't process". But he convert into smart emi (Rs. 89, 886). Please stop converting emi. Why customer care executives are not listening (Don't have patience to listen what customer says). Please stop converting into emi. Please listen the conversation which we had and stop converting into emi.. If you need more info please call me.. Mobile number: [protected] Email: veeru. [protected]@gmail.com Was this information helpful? | |
Feb 17, 2019 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Jan 17, 2019 HDFC Bank Customer Care's response Dear Customer, With regard to your query regarding your credit card please feel free to contact our Phone Banking officers at any of our 24 hour Phone Banking numbers mentioned in the below URL. https://bit.ly/2BXhurn We regret for the inconvenience caused. -Zubin HDFC Bank Customer Assistance | |
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