[Resolved] HDFC Bank — without my permission you activated one assist mfee. | |
I received statement from hdfc bank that rs-1399/- deducted from my credit card to one assist plan on[protected]. Without my permission. I also got a mail and a post from one assist team. I don't even know the company and this kind o[censored]nsolicited charging of my credit card. Kindly deactivate this service and refund my balance 1399/-. Date of incident :[protected] Hdfc credit card no. [protected] Account no. [protected] Phone no. [protected] Was this information helpful? | |
Nov 5, 2018 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Oct 05, 2018 HDFC Bank Customer Care's response Dear Customer, We have reviewed your comments expressed and request you to contact One Assist directly in the Toll-free numbers as mentioned below and our Phone Banking Officers will be glad to assist you on cancellation. Alternate No.[protected] or write to [protected]@oneassist.in -Anay HDFC Bank Customer Assistance | |
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+91 22 6160 6161
+91 22 2498 8484
Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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Greetings from OneAssist!
We regret the inconvenience caused. Your membership cancellation is processed vide service request number 3618226. Your amount 1399/- will be credited in bank account within 5 to 7 working days.
Regards,
Devendra,
OneAssist, Social Media Team.