[Resolved]  HDFC Bank — Worst customer service

I am trying to change my address since week. First, their customer service people are not educated enough and give incorrect information due to which I wasted my trip to bank. I got reply after a week that my request has been reject even though I entered same address as in my passport and also they dint give detailed on exactly what is the mismatch. My question is why this banks asks me to fill the address if they eventually want the address of address proof. Can’t they use the same? Total foolishness. Avoid this worst bank.
Was this information helpful?
No (0)
Yes (0)
Sep 15, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Aug 13, 2021
HDFC Bank Customer Care's response
Dear Customer,

Sorry to hear about your experience. We'd like to help you resolve this at the earliest. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    By clicking Submit you agree to our Terms of Use
    HDFC Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information