[Resolved]  HDFC Bank — Worst customer service

I am trying to change my address since week. First, their customer service people are not educated enough and give incorrect information due to which I wasted my trip to bank. I got reply after a week that my request has been reject even though I entered same address as in my passport and also they dint give detailed on exactly what is the mismatch. My question is why this banks asks me to fill the address if they eventually want the address of address proof. Can’t they use the same? Total foolishness. Avoid this worst bank.
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Sep 15, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Aug 13, 2021
HDFC Bank Customer Care's response
Dear Customer,

Sorry to hear about your experience. We'd like to help you resolve this at the earliest. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
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    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
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    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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