[Resolved] HDFC Bank — Worst IVR rude staff money got deducted

karanseth5093

from Delhi, Delhi

Address:	New Delhi, Delhi, 110088
Website:	www.hdfcbank.com

HDFC bank is the worst and useless bank I have ever bank with
Yes Bank is far better
You guys are good for nothing I will go to consumer court
You have worst IVR I can't get connected to phone banker IVR is so irritating
Why the hell you people deducted my 2000 rupees
My Dad told me I had 20, 000 in my bank account
He withdrew 17000 I should
Have left with 3000
Your IVR doesn't state any transaction
Where the hell is that amount gone
Dammit I want my money back
You hire for bloons
I need my 2000 rupees
I just never wanted to bank with HDFC bank
I just have to bank with you because my company has a tie up with HDFC
Don't have any other option
But I never use debit card I transfer all
The funds to my yes bank and bank with it
Make purchases with it
You are hell
HDFC bank should close down their operations and sell the business to someone who can handle it well
Banks o[censored]S and Australia are far better
My name is Karan Seth
Number [protected]
Account number ends 6006 savings

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Aug 5, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Jul 01, 2017

Updated by karanseth5093 HDFC ban called me back regarding complaint they disconnected the call see how useless this bank is

Verified Support

Jul 04, 2017

HDFC Bank Customer Care's response Dear Customer,

Please visit the URL below to know the option available to obtain mini statement through a missed call or sms banking:
https://www.hdfcbank.com/sme/ways-to-bank/bank-with-your-phone/smsbanking

Call[protected] to get your Mini statement
OR
Type "txn" and send it to to 5676712 for Mini statement.

-Anay
HDFC Bank Customer Assistance