HDFC Bank — Written off status

I want to request you through this mail that i have cleared all my dues/outstanding in feb 2021 of credit card no [[protected]] of rs 175248.00. And hence no outstanding is remaining on my card. As of last year this account was settled but as this was affecting my cibil i have cleared all the amount that was left So i request you kindly remove/withdraw the written-off from cibil and provide noc for the same as soon as possible. As of now it is reflecting in my civil.i have been mailing continuosly from last month but nothng has been updated yet
please do the needful i m in great need of it