[Resolved] HDFC Bank — wrong amount charging

kapilkapoor84

from Delhi, Delhi

Address:

New Delhi, Delhi, 110062

I had paid my property tax to SDMC of Rs. 959/- but on website it was clear mentioned HDFC will charge 1.8% as service charges as i agreed to paid to them i received a sms of rs 975/- spent on my credit card but today as i checked my online statment the amount is changed to 989.63/-.'

same informed to the bank but were saying if you do transaction on irctc or any other govt website merchant will charge extra amount bank has no relation with this. as i told them i have all the proof will inform in RBI in and in consumer also.

i told them while making a payment to any govt site all charges will be included if not included then u can charge. i have all the proof of my transaction.

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Mar 10, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 03, 2018

HDFC Bank Customer Care's response Dear Customer,

We have taken note of your comments expressed and you may look forward to receiving a response to your e-mail id within 3 working days. The reference number for this interaction is [protected]. We request you to bear with us in the interim.

-Anay
HDFC Bank Customer Assistance

Feb 08, 2018

Updated by kapilkapoor84 Bank concerned person not accepting their mistake now let me take this fraud in notice of rbi website complaint form will attach all the documents there n lets c whats come out of there

N now there is no sense to having banking relationship with hdfc fraud bank .
They created same fraud in past now again they doing this better leave this bank no more interested with them now. 😥😕😔😑🤐😲🤒😤😖😞😟😵