HDFC Bank — Wrong commitments & hidden charges applied after loan approved by hdfc | |||||
Faced multiple issues after taking loan from HDFC 1) Am not informed about the IGR charges and ownership till the loan has been disbursed 2) I have the mails from HDFC Ltd where I cross checked about any sort of other government charges involved after the loan approval since I have loan approvals from multiple banks like ICICI & HSBC & wanted to go with bank having minimal charges involved.I have been clearly told there are no other process/charges involved & with that confirmation only I went ahead with loan disbursement from HDFC. Now after loan disbursement & 1st emi payment, I have been told about the IGR process. I have been kept in dark by hdfc though ICICI bank do inform me about this & provided me in writing that IGR charges & ownership will lie with ICICI but HDFC deny any such process during loan approval & confirmed in the mail that no other charges/process will be applicable after the loan disbursement. With these set of commitments, I went ahead with HDFC.Now I am facing harassment from HDFC, getting mails if IGR is not carried out I have to pay 30, 000 penalty.Even though I agreed & paid the IGR charges of 1100, still they are pushing me to do the registration process myself which I have no idea. HDFC here clearly duping the customers by providing false information & wrong assurances which is no less than a fraud. Was this information helpful? | |||||
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HDFC Bank customer support has been notified about the posted complaint. | |||||
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