[Resolved]  HDFC Bank — wrong debit from my fastag wallet

Address:172201

My fastag wallet for vehicle hp06a3459 has been debited with rs 173.00, 35.00 and 57.00 on 7th of feb and today also debited with 173.00 at khalapur and talegaon toll plaza but i am at shimla and never visited the said toll plaza on 7th and today on 8th of feb.
It is requested to verify and reverse the debited amt as shown below in my massage box:

Dear customer, your fastag a/c has been debited for rs. 173 for transaction by vehicle hp06a3459 at toll khalapur toll plaza on[protected]t08:51:53. Balance amount in the a/c is rs. 377 - hdfc bank ltd.

Dear customer, your fastag a/c has been debited for rs. 57 for transaction by vehicle hp06a3459 at toll talegaon toll plaza on[protected]t10:16:53. Balance amount in the a/c is rs. 320 - hdfc bank ltd.

Dear customer, your fastag a/c has been debited for rs. 35 for transaction by vehicle hp06a3459 at toll dehuroad nh48 toll plaza on[protected]t17:36:22. Balance amount in the a/c is rs. 285 - hdfc bank ltd.
Dear customer, your fastag a/c has been debited for rs. 173 for transaction by vehicle hp06a3459 at toll talegaon toll plaza on[protected]t17:48:28. Balance amount in the a/c is rs. 112 - hdfc bank ltd.
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Mar 10, 2020
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Feb 08, 2020
HDFC Bank Customer Care's response
Dear Customer,

Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

-Anay
HDFC Bank Customer Assistance
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