[Resolved] HDFC Bank — Wrong deduction

ginonalex

from Delhi, Delhi

Address:	Chennai, Tamil Nadu, 600087
Website:	www.HDFCbank.com

Dear team,

I use the hdfc bank account quite long time and you have provided me a good service.

But past few months some unknown deduction is happening in the name of bajaj finance. I did not buy anything from bajaj finance and i did not opt anything in bajaj finance.

I dont know how/why the money is being deducted from my account for past 4, 5 months.

Around rs.12384 has been deducted from account without my approval. How you are allowing such deductions without my approval. If you have any approval, please share with me.

Please refund my rs.12384 amount to my account immediately. Or else please close my account. Please revert to me immediately.

Account # [protected]

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Nov 30, 2016

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 26, 2016

HDFC Bank Customer Care's response Dear Customer,

We are investigating in the matter and will respond to you on your registered email id in 5 working days.

-Anay
HDFC Bank Customer Service Assistance