[Resolved]  HDFC Bank — Wrong fastag debit

Kindly see below message received just now. My car TN 06 Q 9803 is now in Mylapore, Chennai whereas there is a fast tag debit which has happened just now in Nathakkarai Plaza near Salem (some 450 kms away). This is a wrong debit. Kindly reverse this amount.
K. Swaminathan
[protected]

Dear Customer,
Your FasTag A/c has been debited for Rs. 50 for transaction by Vehicle TN06Q9803 at Toll Nathakkarai Plaza on[protected]T05:45:00. Balance amount in the A/c is Rs. 1790 - HDFC Bank Ltd.

Warm regards,
HDFC Bank
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Sep 20, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Aug 19, 2021
HDFC Bank Customer Care's response
Dear Customer,

Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

-Anay
HDFC Bank Customer Assistance
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