[Resolved] HDFC Bank — wrong fastag sent

SAIBAL GUPTA

from Kolkata, West Bengal

Address:

17 D Nalin Sarkar Street, Kolkata, West Bengal, 700004

I am saibal gupta of 17 d nalin sarkar street kolkata got the fastag yesterday 17/12/2019 but unfortunately /mitakenly/ got the fastag in the name of indra gupta with different id & wallet no. The envelop bearing my nme, adress, phone no
But the fastag is of other person. I have to go outside bengal immediatel. Please do the needful to immediately send my fastag and arraenge to return back other beneficiarie's fastag. Please do it immediatel.

Was this information helpful?

No (0)

Yes (0)

Jan 24, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 18, 2019

HDFC Bank Customer Care's response Dear Customer,

Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

-Anay
HDFC Bank Customer Assistance