HDFC Credit Card — Credit card charged for false transaction

HDFC Credit Card — Credit card charged for false transaction

D deepalichakre

Deepali chakre Attachments Thu, 13 Aug, 19:10 (4 days ago) to support Hello HDFC, I canceled my order purchased on an EMI from Amazon using my credit card. The refund is issued by Amazon. Please find their email below. However, I am still charged for the monthly installment in my credit card statement. Please find the statement attached. The down payment amount is reversed but I am getting charged for the EMI. I am having the worst experience with this bank. Was this information helpful? No (0) Yes (0)
Aug 17, 2020 Updated by deepalichakre These days their helplines are also closed. We can't even get a customer care executive to tell our problems.
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HDFC Bank Customer Care

from Mumbai, Maharashtra

Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

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