HDFC Bank Ergo General Insurance — car insurance expiring before the tenure

Address:

600082

Hi,

Have received email from hdfc ergo insurance company that my existing car insurance (Policy no. [protected]) with them is expiring before the tenure, mentioning that when there is no ncb from my previous insurance company (Bharti axa)

Registered complaint ('service id=[protected]') and as requested by hdfc ergo, have obtained the renewal certificate and ncb certificate from bharti axa and submitted to hdfc ergo (Attached documents)

There is no response from hdfc on this, but getting continuous mails from them stating that my existing insurance will end before the tenure.