[Resolved] HDFC Bank Fastag — hdfc fastag applied fastag - did not receive welcome email

Shruty Shah 2017

from Pune, Maharashtra

Address:

l 12 kumar park, bibvewadi kondhwa road, Pune, Maharashtra, 411037

I registered for fasttag using hdfc link. I even paid online rs 500. But i havent received any welcome emailer from hdfc. For relogin the ask for wallet id which comes through welcome emailer??? This is pathetic... I cannot login and start using my fasttag. Went to hdfc branch but no one there could help me. Their toll free number [protected] isnt responding.. What should a customer do???

Shruty shah
Shruty. [protected]@gmailcom
[protected]

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Feb 21, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 21, 2020

HDFC Bank Customer Care's response Dear Customer,

Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

-Anay
HDFC Bank Customer Assistance