[Resolved]  HDFC Bank Fastag — hdfc fastag closed as blacklisted

I was frustrated with the experience using hdfc fastag, eventhough my fastag had more than 500 it was always blacklisted and everytime i ask them, it is due to non-usage which is false because i use it very frequently.
Finally decided to close and get fastag from some other bank, raised a request to close. Found out that they closed my account as blacklisted. Now i am not able to get another fastag. Tried to call customer service for more than a month and they are not reachable. Need resolution immediately.
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Jan 6, 2020
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Dec 05, 2019
HDFC Bank Customer Care's response
Dear Customer,

Please send an email at fastag.[protected]@insolutionsglobal.com with your concern for better assistance.

-Bejoy
HDFC Bank Customer Assistance
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