[Resolved] HDFC Bank — cancellation of policy 21566071 | |||
Hi higher management\director’s, First of all, i am apologies to disturb you but i need your interference to sort out my issue as i am not getting any response from customer service. I tried my best to reach customer care. I sent mail to [protected]@hdfclife.com 3 days back - no response I sent follow up mail yesterday - no response I tried to take the help from on-line chat - no response I called hdfclife cc hotline number - that guy disconnect the call-in middle of communication. I am reliable customer of hdfc bank since more than 10 years and using multiple services like home loan/credit card/salary account and never had single issue yet. But this time i bought a policy from hdfc life which was my biggest mistake. Issue:- i have bought policy 10-15 days which i want to cancel as after detail analysis i found that did not full fill my expectation. And have provided all the requirement which needed for this cancelation. But not getting any response from cc. So that i am escalating to you, if you are not the concern person please forward this mail to concern team of hdfclife. And also, i am looping to hdfclife support but i am sure i will not get any reply from them. Policy no:[protected] Registered email from where i sent mail: [protected]@gmail.com Regards Ravendra [protected] Was this information helpful? | |||
Aug 12, 2019 Complaint marked as Resolved HDFC Life customer support has been notified about the posted complaint. Verified Support Jul 09, 2019 HDFC Life Customer Care's response Hi, kindly inform the customer that the policyholder complaint is already registered by us with SR No. 1-[protected]. Further, the same is being look into and response will be shared with the policyholder.
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