[Resolved]  HDFC Bank — delay in payment of premium of hdfc life sampoorn samridhi insurance plan

Address:

Panchkula, Haryana, 134113

I purchased an hdfc life sampoorna samridhi insurance plan with policy no[protected] and my client id[protected]. While taking the policy one female representative at the hdfc sector 16 panchkula explained the policy to us and explained that the payout at the end of the policy would be 3.5 lakhs. Now when we checked that person has resigned from hdfc.

I have paid all 5 installments of the premium of rs. 50, 000 each making it rs. 2.5 lakhs. My policy has matured in december 2018. After maturity hdfc officials is saying the maturity amount will not be 3.5 lakhs but around 2.5 lakhs!! Why would anyone put money in a scheme that does not give any interest!!

Further, somehow hdfc has got my email id wrong in their records and because of this reason they say that they are unable to refund my money. I also have an hdfc savings account for last more than 7 years. My insurance payouts were made out of this hdfc savings account to hdfc life. I am not in the country and hdfc is refusing to transfer my maturity amount to my hdfc account. Such transfer in my mind needs no further verification. I am only telling them to transfer the maturity amount to the account from which installments were received. Why is that a problem?

This is appointing & trust revoking for a listed company. I am an attorney and i will explore other options if my requests are not responded to.