[Resolved]  HDFC Bank — fraud and useless management

Address:

560047

I have taken money back policy from hdfc life monthly premium of 3202 in the month of nov after the payment i did receive any call or mail from hdfc or policy bazar. Due to this i requested for cancellation over mail even then no call from their end. On nov 19th i called hdfc to cancel then they said policy is issued. I requested not required cancel the policy, after that no calls or no message after continues mails sending to hdfc then fine day message me to fill the documents and send back, but no attachment documents were sent in mail. I again sent mail requesting for documents sp form, neft mandate form. Mean while send premium got deducted rs 3065.

On 18dec that is on last day of lock-in period of policy at 10:30am sent me neft form. I filled and sent immediately but they said money will not be refunded as policy was cancelled after lock-in period.

I have sent mails attached saying i have already sent mail for cancellation and i have not received documents from their end.

Then they came saying we have sent ur case to concern department wait for reply.

I have looped amitab chaudhary., but the mangement is so worst and irresponsible they do care.

Today is jan 5 till not no clarity wether i will got money back or not, i lost money around 6000+ so my request to all please never go with hdfc & policy bazar and be like me.

Thanks,
Shaik mastan