[Resolved] HDFC Bank Life Insurance — fraud call | |||
I received a call from an agent of hdfc life insurance who identified himself as sanjay gupta from mobile number: [protected]. He claimed i had taken the 'classic assured plus plan' policy in 2013 for which i had paid rs. 50, 000 as premium of which i have no recollection whatsoever. He asked me why i had discontinued the policy and that i could now continue or take a refund. As per him the policy number is 23485359 and the premium paid on 23-mar-2013 was rs. 50, 000. He said the value of my policy is now rs. 1, 38, 000 and that i can process a refund. However, he refused to send me any policy details by email and asked me to note down the details. He seemed to have my personal details like address etc. He also gave me the number of mr manish chouhan, who is supposedly the customer relationship manager. The number of mr. Manish chouhan given to me is [protected]. Could you please confirm if this is a fake call or a genuine call? Was this information helpful? | |||
Apr 22, 2019 Complaint marked as Resolved HDFC Life customer support has been notified about the posted complaint. Verified Support Mar 22, 2019 HDFC Life Customer Care's response Hi, if policyholder have any unresolved concern with respect to HDFC Life policy, kindly inform the policyholder to write us at [protected]@hdfclife.com from his / her registered id to have the same addressed.
| |||
Add a Comment | |||
58%
Complaints
32724
Pending
0
Resolved
18403
View all 32724 HDFC Bank reviews & complaints
+91 22 6160 6161
+91 22 2498 8484
Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
View all HDFC Bank contact information
Post your Comment