[Resolved]  HDFC Bank — mis selling of product

Address:WZ 59 2nd floor old sahib PURA near TILAK nagar DELHI, New Delhi, Delhi, 110018

[18/09 19:11] b dena manager p. Vihar: dear sir, i have taken policy of hdfc life insurance, guaranteed pension plan vide policy no. 21307575 name of vijay laxmi arora through bank tie up dena bank, paschim vihar branch in the month of march 2019
[18/09 19:11] b dena manager p. Vihar: the sales person who have g[18/09 19:11] b dena manager p. Vihar: dear sir, i have taken policy of hdfc life insurance, guaranteed pension plan vide policy no. 21307575 through bank tie up dena bank, paschim vihar branch in the month of march 2019
[18/09 19:11] b dena manager p. Vihar: the sales person who has given policy is hdfc representative miss anchal saini who's mob. No is ([protected]) and confirmed me that the nominee name kapil arora will get pension after any mishappening with policy holder. But after few days when i visited the hdfc life branch i came to know that this policy is single annuity plan and nominee is not included in this plan. Sir, this is really mis selling of plan and this is my hard earned money. The concerned representative is also not picking my phone and i am doing regular follow up from last one month. So please terminate this policy at earliest. Iven policy is hdfc representative ms. Anchal saini and confirmed me that the nominee will get pension after any mishappening with policy holder. But after few days when i visited the hdfc life branch i came to know that this policy is single annuity plan and nominee is not included in this plan. Sir, this is really mis selling of plan and this is my hard earned money. The concerned representative is also not picking my phone and i am doing regular follow up from last one month. So please terminate this policy at earliest.
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Nov 22, 2019
Complaint marked as Resolved 
HDFC Life customer support has been notified about the posted complaint.
Verified Support
Oct 15, 2019
HDFC Life Customer Care's response
Hi, kindly inform the policyholder that after conducting internal assessment of concern the response has been shared on registered email Id via interaction no.[protected].
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