[Resolved] HDFC Bank — not getting premium receipt, fund value statement, annuity options

pradip kumar deb

from Kolkata, West Bengal

Address:

Flat No.K/3, Purbachal Cluster-2, Sec-III,Salt Lake, Kolkata, 700097

I hold hdfc life pension champion insurance policy #[protected]Client id:[protected] since 25/06/2010. I have paid all premiums on time including the tenth/final premium on 25/06/2019. I am eligible for annuity from 25/06/2020.

Except reminders for annual premium, i hardly got any service support. Since payment of last payment, i da been complaining about not receiving hard copy of premium receipt, fund value statement and details of annuity options available to me from 25/06/2020. I recd a sms cfming registration of my complaint request # 1-[protected].

I have sent reminders thereafter seeking the requested details. No reply or sign of compliance of my request
Pradip kumar deb
Tel:[protected], mob:[protected]

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Aug 12, 2019

Complaint marked as Resolved

HDFC Life customer support has been notified about the posted complaint.

Verified Support

Jul 04, 2019

HDFC Life Customer Care's response Hi, kindly inform the customer to address any unresolved concern of policyholder kindly inform the policyholder to write to us at [protected]@hdfclife.com from registered email id.