HDFC Bank Payment Gateway — amount deducted but confirmation awaited

Dear team,

I have made a transaction of amount 9892 rs to south bihar power distribution
Corporation limited using hdfc payment gateway.

Amount got deducted but no confirmation from the sbdcl.

Text mesage for payment deduction are as follows.

A/c n0315 dr for inr 9892.00 cardtxn:visa-pos/sout. A/c bal inr * (Incl. O[censored]nclrd chqs) on 07oct 12:02hrs. Call [protected] if card not used by you.

Attached is the image of payment deduction as well.

Kindly let me know the status. If failed kindly reimburse the amount.

Amrendra singh

[protected]
+1 photos
Was this information helpful?
No (0)
Yes (1)
Complaint comments 

Comments

Dear Customer,

We're sorry to hear that. Please share your Account No. with registered contact info & transaction details on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Anay
HDFC Bank Customer Assistance
I have tried booking 2 tickets from kottarakara to Bangalore in Kerala rtc scheduled for 11/11/2018 at 3.30pm on 27/10/2018, but even though the amount got deducted from bank I didn't get the tickets. (Used hdfc payment gateway)

Ref no.[protected].

Please reverse back the amount to my account.
29/11/2018 I have submitted ₹3500/- towards marchent BAR COUNCIL OF INDIA
Order No 2c3514c2a6c1874b3d8b
Transaction Id a01e9ecd6ddf8fbb776b

But my application status still unavailable
Kindly look into this matter and provide me authentic information regarding my AIBE 13 application form status.

I used my obc bank debit card to pay online using hdfc payment gateway an amount of rupees 2000 for allen test series TWICE..but both the times an error occured and the payment was cancelled but the amount was deducted from my account that is total amount of rupees 4000 was deducted from my account ..please refund it as soon as possible

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32728
    Pending
    0
    Resolved
    18405
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information