[Resolved] Hdfc Payzapp — amount debited from the app but the money is not credited to the icici bank account

 
1 Review
 raj19871991 on Jan 3, 2018
Hi i transferred 4500 rupees from the hdfc payzap. Amount is deducted immediately but the same amount is not credited to icici account. It has been a week there is no response from the customer care. Please let me know how to recover the money. I also have the transaction id. The amount i transferred is to the company sragy where they have an account in icici.
The transaction id is[protected]pp35iz6
Complaint marked as Resolved Feb 7, 2018

Complaint Status


[Jan 03, 2018] HDFC Bank customer support has been notified about the posted complaint.
Updated by raj19871991, Jan 03, 2018
need to add the bank reference number 3012YdVhp5rT
Verified Support
HDFC Bank Customer Care's response, Jan 05, 2018
Dear Customer,

Your recent experience with us is unfortunate and we deeply regret it. Allow us to redress the issue by providing your registered contact and transaction details at http://bit.ly/2aJ9wGW.Mention Reference ID PZ[protected] for us to assist you

Anay,
HDFC Bank Customer Assistance
Updated by raj19871991, Jan 16, 2018
Sent all the details but there is no update.
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    Hdfc Payzapp - amount debited from the app but the money is not credited to the icici bank account