[Resolved] HDFC Securities — demat charges

 
1 Review
 Sushil Dani on Jun 29, 2018
Dear concern,

This is to inform you that on 13th june 2018, my hdfc account is debited by rs. 826/- as depository charges.

This is surprising for me. Same thing happend in the years from 2014 to 2016.

I have marked a complaint mail in 2016 against these charges. And they refunded the half of the total deducted amount and they assured me that this will not be repeated in future.

Now, again my bank account is debited against depository charges. This is serious concern. I want my money back into my bank account.

I also want to know how my dmat account is opened without my permission. This is fraud and i will take actions against this if my dmat account is not closed immediately.

I request you to please credit my debited amount into my bank account and close the dmat account immediately which is showing on my name.

Waiting for your positive reply.

Thanks and regards,
Sushil kumar dani
[protected]
[protected]
Complaint marked as Resolved Sep 3, 2018

Complaint Status


[Jun 29, 2018] HDFC Securities customer support has been notified about the posted complaint.
Updated by Sushil Dani, Jul 09, 2018
Yet no hearing on my complaint.

Its pathetic.

Waiting for a call from executive of HDFC Securities to resolve my queries.

Thanks and Regards,
Sushil Kumar Dani
[protected]
Verified Support
HDFC Securities Customer Care's response, Jul 31, 2018
Dear Customer,

The debit is done by HDFC Bank - Depository Services.
You can write to "dphelp@hdfcbank.com" or call on 61606161 with ext - 5 for further clarity and resolution.

Regards
Customer Care
HDFC Securities Ltd
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    HDFC Securities - demat charges