HDFC Bank Securities — Not able to understand new modifications of HDFC demat online trading | |||||
I have been using HDFC securities for a while now. The application never reached to its competitors level. This is one of the worst applications ever. The stocks which got split was never been added to my portfolio. Nevertheless, recently the application is not even showing my Demat balance. I am not much educated, so I am trying to get somebodies help from HDFC. I am working in Abudhabi and today is(Friday) is our holiday. From morning I was trying to reach somebody in HDFC, After so many attempts I got one Ritu and another two-three call center persons which I don't remember. They promised somebody will call me for demonstration, Still, nobody called me. now I tried HDFC online chatting one Sumesh appeared and his response was also very hurting. Sir, can you kindly set the previous version of online trading for me, please. I would not be able to attend anybody's phone in the daytime because I will be in work. kindly resolve my issue, I am highly disappointed with this new changes in online HDFC trading. Sreedath Was this information helpful? | |||||
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HDFC Securities customer support has been notified about the posted complaint. | |||||
 2 Comments | |||||
Comments
My record shows 47 shares less of Sunpharma bought yesterday I have bought 100 shares of this stock yesterday only 53 shares is being shown so there is deficit of 47 shares which has not been credited to my holding .
Reply
Jemy's reply, Mar 1, 2017
Hey you can contact HDFC customer support unit for your concerns on 39019400 with your prefix area code or write to them on [email protected].
Hi sreedath,
I hold a trading account with hdfc and found that they have recently come up with a new website interface.
It is also updated on the android and I-phone app...i know it looks a bit confusing. I did write to them few days back and received clarifications and now i m clear with no doubts.
I suggest you to write to them on [protected]@hdfcsec.com expressing the difficulties and i am sure they would assist you.
I hold a trading account with hdfc and found that they have recently come up with a new website interface.
It is also updated on the android and I-phone app...i know it looks a bit confusing. I did write to them few days back and received clarifications and now i m clear with no doubts.
I suggest you to write to them on [protected]@hdfcsec.com expressing the difficulties and i am sure they would assist you.
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