HDFC Bank Securities — send my credits

Ello sir,, every time i am not getting emails details about my account number since march to august 2017,, no any transaction amount credited to my account,, but they hold all my profits still now,, in f&o market and fut options market derivatives account please verify it throughout my account number[protected],,, thanks lots,, why you are holding all the amount with out any information and without my knowledge,, each an every time customer care people giving different answers and different information every calls, since past 8 months without my knowledge they hold all my profits still no answer from them, very very worst service, i am not satisfied but i do know how to recover my amount, last week your customers care team told they send full amount check to hdfc securities branch office but still not received,, what's going on there,, send me soon,,,