[Resolved]  Healthkart — payment deducted through upi but order not confirmed

Payment deducted through upi but order not confirmed

I have paid through upi 4799 for the product ultimate nutrition prostar 100% whey protein, 5.28 lb chocolate creme.
My money is deducted but order is not confirmed please resolve this issue asap.

Payment to "bright lifecare pvt. Ltd." [protected]@paytm using google pay is done.

This is really pathetic service. I do not expect this from healthkart.
Was this information helpful?
No (0)
Yes (1)
Mar 17, 2019
Complaint marked as Resolved 
HealthKart customer support has been notified about the posted complaint.
Verified Support
Feb 07, 2019
HealthKart Customer Care's response
Dear Malakh,

Greetings from Healthkart.

We regret the inconvenience caused to you.

We would request you to please share your registered mobile number with us so that we can check and assist you on same.

For any further assistance, please feel free to contact us at[protected] or write to us at [protected]@healthkart.com (Monday to Saturday from 10 AM to 7 PM).

Assuring you of our best service always.

Thank You
Stay healthy
Team Healthkart!
Complaint comments 

Comments

I want to cancle my prepaid order. please do it.
And refund to my paytm account.

Money debited but order is not placed

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HealthKart
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    82%
    Complaints
    433
    Pending
    24
    Resolved
    340
    HealthKart Phone
    +91 124 461 6444
    +91 124 455 1616
    HealthKart Address
    4th Floor, Parshavnath Arcadia, T 01, MG Road (Opposite to Motorola), Sector-14, Gurgaon, India - 122001
    View all HealthKart contact information