Hero Motocorp — Defective Vehicle Hero Pleasure Plus Platinum

Address:

Tirupati

I have purchased the said vehicle on 17.05.2021 vide invoice no 1017BE21S86 from Tirupati and subsequently I have serviced from Sri Gopal Automobiles on 10.07.2021 vide invoice no 1017CG21V3367. From then oil is leaking from the engine and due to paucity of time as I have been working as a Chief Manager in State Bank of India, I have taken the vehicle to Sri Gopal Automobile from whom I have taken delivery of the vehicle on 17.05.2021 on 08.09.2021 and they said that vehicle will be delivered on 09.09.2021. But till today vehicle is not delivered and they are saying that parts are not available. To my utter surprise how can a vehicle is 3 months old and run 1120 KM as on today get damaged. Are you selling inferior vehicles after parting from Honda ? as I have two vehicle in my name and my daughter's name ( you may verify the vehicles AP21 AJ 5904 & AP21 BS 0875). They have not given any problem till today, whereas the new vehicle is giving unnecessary agony to me. I would like to know that don't you have any policy for replacing defecting vehicles ? Now the dealer is saying that for getting of the part it will take more than 14 days, now how can I do the job/ work without the vehicle. Please update me

S P Reddy
Chief Manager
State Bank of India
Tirupati
Mob [protected]