Hero Motocorp — engine not repaired properly and pathetic service by hero.

Address:	110041
Website:	www.heromotocorp.com/en-in

Dear hero team

I have a hero honda hunk 2011 model, i regular going shiv ganga service center udhoy nagar new delhi 110041 for servicing since last 5-6 years and i follow the all instruction of ride and maintenance, and giving the service time to time every 2200km – 2500km (Near about), and as per loyel consumer i already buy amc policy. And i never skip a single service.
Before 8-9 month around october 2016 i was repaired my complete engine and that time they change the all parts of engine like (- pristine, crank, clutch plate, gear box, even every single part need to b change in full engine repair) and i was pay for it 18000rs /-. That time i my bike was 75600 km. And now days its near about 92500km. Means arrount 17000 km i have used and again is engine is dump and service center branch manager says. We not responsible for that, and i cant repair it in under the hero company policy. Thing logically i have used 75000km then my bike require full engine and now i use only 17000km and its again require engine work, so its the issue may b that time they not repaired my bike engine completely or properly. But they charged full amount of labour charge or parts rs.18000/- and i want ask to hero what’s the benefits for a loyal consumer and prefer service center. Now i want to you repair my bike free of cost as a loyal consumer and. I cant believe hero is giving me pathetic services like this.

I already logged a call in hero. Plesae help to resolve it.

Regards
Dinesh [protected]